KEY RESPONSIBILITIES

• To play a supportive role in ensuring the delivery of high-quality activity deliverables that make a difference to patients by educating healthcare professionals (HCPs)
• To support and lead (where applicable) on daily project tasks
• Be aware of the time constraints and be proactive in managing these on a daily basis
• Work with the project management team in a compliant and diligent manner

Project Management 

• Support the project management team with efficient management and delivery of projects from conception through to completion
• Assist with budget management across all assigned projects, communicating any changes or concerns in a timely manner
• Assist with various administrative tasks across all projects
• Liaise appropriately with all relevant departments, providing information that may assist them in their day-to-day work
• Develop effective working relationships with key internal and external stakeholders to successfully deliver projects:
• Help to coordinate relevant meetings and discussions, to ensure that Client business needs are optimally addressed
• Show a keen understanding of Client communication objectives and what is required to achieve the desired outcome(s) for each assigned project
• Recognise potential barriers to successful delivery, proactively identifying possible solutions
• Liaise with expert faculty, including arranging contracts, logistics, briefing calls and virtual filming
• Liaise with third-party vendors to help ensure projects operate on time and within budget
• Take pride and responsibility for deliverables and Client/faculty communications
• Develop expertise in industry-relevant information, including compliance regulations
• Move towards taking full responsibility for end-to-end project management of selected projects, with support from the Head of Project Management and wider team

Event Management

• Coordinate any live onsite events, in conjunction with the project lead (where appropriate)
• Manage faculty travel and logistics, using Client’s preferred suppliers where necessary
• Liaise appropriately with congress secretariats and film crews
• Manage timelines and deadlines as necessary
• Work closely with Marketing teams for live event collateral

New Business

• Attend Client proposal meetings, as appropriate
• Assist with the development of new business proposals, including helping to develop budgets
• Promptly communicate any potential new business opportunities from current Clients to the Head of Project Management
• Assist with the development of proposal presentations

Process & Standard Operating Procedures (SOPs)-

• Be familiar with TMC processes and ensure all projects are managed as effectively as possible using standard TMC workflows
• Become familiar with compliance requirements, including country-specific requirements, and ensure these are adhered to
• Identify Client SOPs and assist Client with compliance where possible

PERSONAL SPECIFICATION

• Educated to degree level or equivalent
• Previous experience of working in a medical education/healthcare agency is preferred
• Excellent project management and organisational skills, combined with a good understanding of the commercial drivers of the business
• Intermediate/advanced skills in Microsoft Word, Excel and PowerPoint
• Intermediate/advanced skills in the use of applications such as Zoom and Teams for video conferencing and remote filming
• Some experience of working with the SalesForce / FinancialForce suite would be an advantage
• Excellent interpersonal and communication skills
• Very good English spelling and grammar
• Excellent attention to detail
• Focused and driven
• Proactive and a self-starter
• Ability to manage multiple tasks at once, in a high-pressure environment
• Ability to work alone and as part of a remote team
• Please note that international/UK-based travel may be required in this role

BENEFITS:

• Holiday entitlement: 25 days plus bank holidays (in England and Wales), your birthday day off and Touch bank holiday (additional day holiday for every year service up to 3 days)
• Annual discretionary bonus
• Pension Scheme.  Contributions are: 5% Employee & 5% Employer of pensionable earnings
• Death in Service (4 x salary for spouse)
• Optional Vitality Private Healthcare (upon completion of probationary period) for yourself
• Employee Assistance Programme (EAP)
• Enhanced parental leave policies including maternity, paternity, and adoption.
• Flexi hours (with line manager approval)
• Compassionate ill health leave
• Working from Home Tax Relief